RESIDENT RESOURCES
Please be informed the following information relates ONLY to ACHA Low-Income Public Housing (LIPH) residents and property.
All Section-8 Housing residents must contact their landlord.
The ACHA has launched its new Applicant Portal. With an Applicant Portal account, applicants will be able to check their waiting list status, update their application information so the Housing Authority always has good correspondence addresses, and correspond with leasing agents. Upon completion of the Online Application process, applicants will be able to register for the Applicant Portal. However, the process of updating our online applications so they are integrated with our waiting list system occurs once daily, consequently new applicants will not be able to register for the portal until a day after they have applied to be sure their records have been processed by the system. Returning applicants who wish to apply for a new list will be required to register for Applicant Portal. Active applicants on Allegheny County Housing Authority waiting lists will be receiving an email with an invitation to register for Applicant Portal shortly. If you are an ACHA applicant and did not enter an email address during the application process, you can register for an Applicant Portal account here. Applicant Portal Login Link
LIPH FLAT RENT SCHEDULE
Allegheny County Hosuing Authority Low-Income Public Housing - LIPH FLAT RENT SCHEDULE (PDF)
REPORT MAINTENANCE PROBLEMS
Use this phone number to report any maintenance problem in your unit. By using this number, the Allegheny County Housing Authority will be able to provide faster maintenance service to our tenants. If you do not have a phone, please see your Property Manager.
HAVE YOUR REGION NUMBER READY!!! WHICH REGION AM I?
FIND OUT HERE! (ACHA PROPERTY REGIONS)
PLEASE call 1-888-304-2242
REMEMBER
- Be as descriptive as possible when reporting maintenance problems
- If you have any questions, contact your Property Manager
- This service is being offered so that with your cooperation we can continue to provide you with safe & decent housing.
EMERGENCY MAINTENANCE PROBLEMS
An EMERGENCY MAINTENANCE PROBLEM ("Prioity Code 1") is a problem whereby life, health, and/or property are in danger is considered an "EMERGENCY"
The ACHA considers the following issues to be an EMERGENCY:
1.) Flood
2.) Gas Leak
3.) Lock In
4.) Lock Out
5.) No Heat when Temperature is below 55 degrees Farenheit in the unit
6.) No Hot Water
7.) No Electric Power
8.) CO2 Detector Going Off
9.) Smoke Detector Going Off
10.) Back up Sewer Line, Stack Clog
11.) Water Line Break
12.) Break In/Kick In
13.) Broken Lock on Front Door
14.) Elevator Entrapment
15.) No Elevator in the building is operational
16.) Fire
17.) Insufficient refrigeration, for persons with medical conditions, and all residents the day before a holiday, and weekends
18.) Backed up trash chute in Hi-rises.
19.) No air conditioning when weather is 80 degrees or higher in the unit
20.) Wellness Check
REPORT EMERGENCY MAINTENANCE PROBLEMS
AFTER 4:30PM on weekdays and on WEEKENDS & HOLIDAYS
PLEASE call 412-566-8005